Brooklyn Burger Co.
Cut delivery mistakes by 40% with live driver tracking.
The problem
Orders came in by phone and three different apps. Drivers were dispatched from a whiteboard, and wrong-address deliveries were costing refunds every night.
What we built
- Branded ordering site with Apple Pay & Google Pay
- Auto-dispatch to the nearest available driver
- Live map tracking and SMS ETAs for customers
- Photo proof of delivery
The results
- delivery mistakes
- โ40%
- delivery mistakes
- average delivery time
- โ12 min
- average delivery time
- direct online orders
- +28%
- direct online orders
Our drivers and our customers finally see the same map.